NOTE: PLEASE SEE FULL POLICY WORDING FOR FULL EXCLUSIONS AND EXAMPLES
Remember to upload your screen-selfie in-app to activate screen damage cover
Theft of items that are not left unattended; unless concealed and locked away in your car or premises.
Impact with an object resulting in damage to your item
DAMAGE FROM THE ELEMENTS
Water, Fire, Storms, Hail, Earthquakes etc.
LIGHTNING AND POWER SURGE
Damage that is caused by lightning or a municipal electricity power surge .
Loss or damage to your insured items anywhere in the world.
(A claim settlement will only be payable in Rands and to a bank account in South Africa).
You will always have to pay a small portion of any claim settlement. This is known as the excess.
Dual insurance - if you have any other insurance policies insuring the same item for the same cover, the claim will be paid proportionately.
We will replace/repair your item, issue a voucher to you or pay you out the required replacement/repair value
Obtain consent before proceeding with any repairs
THINGS TO REMEMBER 💭
All policies are monthly and cover is on a month-to-month basis payable in advance.
Premiums are collected in advance via debit order (on your specified date). New items will be charged pro-rata.
Take all reasonable steps to prevent further loss or damage to your insured property after an event
You may cancel the policy at any time, via the App, and the cancellation will take effect at the end of your current policy month (i.e the day before your next debit order)
Make sure that all the info you give us about yourself, your property and your risk profile is true and accurate
Tell us of any material change that might affect your risk profile or acceptance of cover or the premium charged