• Summary - Home Things (Contents) Policy

    Please download the full policy wording for full details of cover

    COVER 🛡️

    NOTE: PLEASE SEE FULL POLICY WORDING FOR FULL EXCLUSIONS AND EXAMPLES

    THEFT FROM RESIDENCE
    With visible signs of forced entry/exit

    WEATHER
    Unless things were outside that shouldn't be or due to natural wear & tear, corrosion etc.

    THE ELEMENTS

    Fire, lightning, earthquakes & landslides

    BURST PIPES

    Unless due to events occurring from corrosion, mildew, lack of maintenance etc.

    HOME IMPACT DAMAGE

    Damage from impact with your house

    MALICIOUS DAMAGE unless

    -Caused by someone living at the home;

    -Occurs while your Residence is being let

    -Caused by theft and attempted theft

    CLAIMING 📝

    Notify us as soon as possible via the mobile App or web application, but no later than 30 days after the event.

    Notify the SAPS within 24 hours of any theft of property

    You will always have to pay a small portion of any claim settlement. This is known as the excess.

    Dual insurance - if you have any other insurance policies insuring the same item for the same cover, the claim will be paid proportionately.

    We will replace/repair your item, issue a voucher to you or pay you out the required replacement/repair value

    Obtain consent before proceeding with any repairs / replacements

    THINGS TO REMEMBER 💭

    All policies are monthly and cover is on a month-to-month basis payable in advance.

    Premiums are collected in advance via debit order (on your specified date). New items will be charged pro-rata.

    You may cancel the policy at any time, via the App, and the cancellation will take effect at the end of the month.

    Take all reasonable steps to prevent further loss or damage to your insured property after an event

    Make sure that all the info you give us about yourself, your property and your risk profile is true and accurate

    Tell us of any material change that might affect your risk profile or acceptance of cover or the premium charged

  • POLICY DOCS BELOW 👇

    FULL POLICY WORDING AND BENEFITS

    NB

    HOME-CONTENTS
    FULL POLICY WORDING

    PINEAPPLE REWARDS BENEFIT 🎁

    HOME-ASSIST BENEFIT 🔨

    SASRIA POLICY
    (Optional Cover)

  • ADDITIONAL DOCS 👇

    GENERAL TERMS AND DISCLOSURE NOTICES

    GENERAL TERMS & CONDITIONS

    PINEAPPLE DISCLOSURE NOTICE

    SASRIA DISCLOSURE NOTICE